Thank you for choosing InviteMyPeople for your special celebrations. This policy covers every paid purchase made through InviteMyPeople's Invitation Builder — whether you're generating a digital wedding invitation, a Guruji Satsang invite online, or a Ganesh Chaturthi invitation — deployed to its own unique, live link the instant payment succeeds, with interactive RSVP tracking already switched on and ready for your guests.
Because our platform provides instant, digital, self-service software generation — where unique interactive invitation links and database slots are deployed immediately upon successful payment — our refund policy is structured accordingly. Once an invitation has been successfully paid for, generated, and published to a unique link, the service is considered fully rendered and consumed, so digital purchases and custom invitation fees are generally non-refundable.
We want you to be completely satisfied with your experience, so a refund may still be considered under two exceptional circumstances: a technical failure, where a system error or proven technical glitch on our end entirely prevented the generation of your invitation link after a successful payment transaction; or duplicate charges, where an accidental double charge processed by our payment gateway, Razorpay, will be fully refunded to your original payment method.
If you experience any technical difficulties during your invitation creation or believe you qualify for an exception under our policy, please reach out to us immediately at support@invitemypeople.com with your payment transaction ID and event details — we are always happy to help resolve issues promptly, and we aim to respond within a few business days, keeping you updated by email throughout. This applies across every occasion we support, whether your invitation was built as a digital wedding invitation maker template, a Guruji Satsang invite online, or a Ganesh Chaturthi celebration — the same policy and the same support inbox handle all of them.